SAP Knowledge Base Article - Preview

3123654 - AskHR Mobile: Failed to load data. Please try again later

Symptom

  • AskHR not working in Mobile App while it is working fine in browser and desktop.
  • The error received is "Failed to load data.  Please try again later"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors HXM Suite
    • Employee Central Service Center
    • AskHR mobile

Product

SAP SuccessFactors HCM suite all versions

Keywords

AskHR, mobile login, error, failed to load data, please try again later, mobile users, service center.  , KBA , LOD-SF-INT-AHR , Ask HR - Employee Central Service Center (ECSC) , LOD-SF-INT , Integrations , Problem

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