Symptom
Offboarding Notification key value is different from the one being passed from termination in Employee Central.
Environment
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
- Employee terminated in Employee Central
- Offboarding activity created with records from Employee profile
- At some point in the process, a notification is triggered, showing the wrong value for data of termination
Cause
The value for the key is being changed in a Panel during the Offboarding process.
Resolution
The value is going to Offboarding correctly but is being changed in a Panel. If this value is changed then the notification will have the new value. In order to prevent this value to be changed either can make this field as ready only or do not display the value in the panel.
Keywords
Offboarding, Notification, key, Value, Different, Passed, Termination, Onboarding, Onb, Change , KBA , LOD-SF-OBD-EML , Emails and Notifications , Problem