SAP Knowledge Base Article - Public

3123666 - Offboarding Notification key value is different from expected - Onboarding 1.0


Offboarding Notification key value is different from the one being passed from termination in Employee Central.


SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Employee terminated in Employee Central
  2. Offboarding activity created with records from Employee profile
  3. At some point in the process, a notification is triggered, showing the wrong value for data of termination


The value for the key is being changed in a Panel during the Offboarding process.


The value is going to Offboarding correctly but is being changed in a Panel. If this value is changed then the notification will have the new value. In order to prevent this value to be changed either can make this field as ready only or do not display the value in the panel.


Offboarding, Notification, key, Value, Different, Passed, Termination, Onboarding, Onb, Change , KBA , LOD-SF-OBD-EML , Emails and Notifications , Problem


SAP SuccessFactors Onboarding all versions