SAP Knowledge Base Article - Public

3123666 - Offboarding Notification key value is different from expected - Onboarding 1.0

Symptom

Offboarding Notification key value is different from the one being passed from termination in Employee Central.

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Employee terminated in Employee Central
  2. Offboarding activity created with records from Employee profile
  3. At some point in the process, a notification is triggered, showing the wrong value for data of termination

Cause

The value for the key is being changed in a Panel during the Offboarding process.

Resolution

The value is going to Offboarding correctly but is being changed in a Panel. If this value is changed then the notification will have the new value. In order to prevent this value to be changed either can make this field as ready only or do not display the value in the panel.

Keywords

Offboarding, Notification, key, Value, Different, Passed, Termination, Onboarding, Onb, Change , KBA , LOD-SF-OBD-EML , Emails and Notifications , Problem

Product

SAP SuccessFactors Onboarding all versions