SAP Knowledge Base Article - Preview

3123806 - Ariba cannot connect to Commerce Cloud V2

Symptom

Try to call SAP Commerce Cloud endpoint from Ariba side, there is no error in the SAP Commerce Cloud side, but from Ariba console, the below error can be found:

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE cXML SYSTEM "http://xml.cxml.org/schemas/cXML/1.2.050/cXML.dtd">
<cXML payloadID="1626810046368-3582684520329684768@10.162.97.212" timestamp="2021-07-20T12:40:46-07:00">
        <Response>
                <Status code="500" text="Internal Server Error">Error:https://medias-dev-ccv2.com/punchout/cxml/setup Please contact support with the Error Reference Number: ANERR-10000000000000001107845899 for more details</Status>
        </Response>
</cXML>




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Environment

SAP Commerce Cloud V2

Product

SAP Commerce Cloud all versions

Keywords

SNI, Ariba, Commerce Cloud V2 , KBA , CEC-SCC-CLA-ENV-EMG , Environment Management , How To

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