Symptom
The following Benefits standard validation error, which triggers when no dependents are added to the Benefit Enrollment record, is not triggered when saving the changes:
"You must enroll a minimum of 1 dependents. Please make the necessary changes".
Environment
- SAP SuccessFactors Employee Central
- SAP SuccessFactors Employee Central Global Benefits
Reproducing the Issue
- Access the employee profile's Benefits section;
- Enroll the user into an insurance benefit and do not add dependents;
- Save the changes. The validation " You must enroll a minimum of 1 dependents. Please make the necessary changes." is not returned.
Cause
The minimum and maximum number of dependents allowed is not maintained in the ‘Enrollment for’ value chosen in the enrollment record. Such a validation is only expected to be triggered when the "Enrollment for" is maintained with minimum number of dependents.
Resolution
To maintain the "Enrollment for" with a minimum number of dependents, please follow the below steps:
- Access Benefit Admin Overview page;
- Access the Benefit related Insurance Plan;
- Click on "details" of the concerned "Enrollment for " option;
- Click on the "view eligible enrollee options" icon;
- Maintain a min and max allowed dependents and save the changes.
Keywords
validation not triggered, Benefits validation error not triggering: You must enroll a minimum of 1 dependents. Please make the necessary changes. , KBA , LOD-SF-EC-GBF , Global Benefits , How To