SAP Knowledge Base Article - Public

3124322 - Manager's name appearing while manager performs record learning for employees : 2H 2021 LMS


After 2H 2021 Release, we encounter an issue when a supervisor tries to do record learning for their employees.


SAP SuccessFactors Learning 

Reproducing the Issue

  1. As a user > go to Links > Add Learning History
  2. Record Learning >
  3. As a Manager > go to Manager Links > Add Learning history
  4. Expand "Employee"
  5. [issue#1] Your user is listed there by default > this is wrong, there should be nothing populated by default and you should be able to select subordinates.
  6. Click Remove
  7. Click + next to Employees to select subordinates (ok they are listed correctly with first name / last name)
  8. [issue#2] the first user in the list has grade and completion status prepopulated with the details used when you recorded learning as a user in step 2. This is wrong there should be nothing there.


This issue has been fixed in the 2205 release.


INC1280797, Record Learning, Defect, 2H 2021, LMS, Supervisor , KBA , LOD-SF-LMS-USR , User Entity , LOD-SF-LMS , Learning Management System , Bug Filed


SAP SuccessFactors Learning 2111