SAP Knowledge Base Article - Public

3124537 - System does Not Allow to Delete KPI Setting in Engagement Map with Error 'Please Maintain KPI scoring to score perfect store'

Symptom

System does not allow to delete KPI setting in Engagement Map with error 'Please Maintain KPI scoring to score perfect store'

Environment

SAP Cloud for Customer

Cause

KPI setting is Mandatory for engagement map.

Resolution

You can also refer to our Help Portal document here:  Create Engagement Maps

When creating a new engagement, KPI set up is a required step.

Keywords

Perfect Store, Engagement Map, KPI , KBA , LOD-LE-PSP , Perfect Store , Problem

Product

SAP Cloud for Customer core applications all versions