- The configuration UI is corrupted and user is unable to access it in Manage Configuration UI in order to delete it
- When trying to open the UI in Manage Configuration UI user get an error similar to :
An application error occurred. Please try again later, or notify support (with the error information of errorId=073777a1-cadf-43d0-9e60-cbcc666274fd, timestamp=2021-11-26T15:59:08.657+0100, and the version information from the current screen) if the issue keeps occurring.
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Open "Manage Configuration UI"
- Search your UI and try to open it
- An application error occurred
The config UI is corrupted
- Go to Configure Object Definitions
- Find Base Object of the Config UI to be deleted, change Default Screen to other Config UIs than the one to be deleted.
- Go to Config People Profile and change "Live Profile MDF Information" with Screen ID / Config UI id to be deleted to other one.
- Go to Manage Data, search ConfigUIMeta > [Config UI to be deleted]
- Click Take Action -> Permanently Delete Entry to delete the Config UI.
ConfigUIMeta , KBA , LOD-SF-MDF-UI , UI Config, Layout & Rules , Problem
SAP SuccessFactors HXM Suite all versions