SAP Knowledge Base Article - Public

3124966 - Unable to access UI Id in Manage Configuration UI in order to delete it - [MDF]


  • The configuration UI is corrupted and user is unable to access it in Manage Configuration UI in order to delete it
  • When trying to open the UI in Manage Configuration UI user get an error similar to :
    An application error occurred. Please try again later, or notify support (with the error information of errorId=073777a1-cadf-43d0-9e60-cbcc666274fd, timestamp=2021-11-26T15:59:08.657+0100, and the version information from the current screen) if the issue keeps occurring.


SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Open "Manage Configuration UI"
  2. Search your UI and try to open it
  3. An application error occurred


The config UI is corrupted


  1. Go to Configure Object Definitions
  2. Find Base Object of the Config UI to be deleted, change Default Screen to other Config UIs than the one to be deleted.
  3. Go to Config People Profile and change "Live Profile MDF Information" with Screen ID / Config UI id to be deleted to other one.
  4. Go to Manage Data, search ConfigUIMeta > [Config UI to be deleted]
  5. Click Take Action -> Permanently Delete Entry to delete the Config UI.


ConfigUIMeta , KBA , LOD-SF-MDF-UI , UI Config, Layout & Rules , Problem


SAP SuccessFactors HXM Suite all versions