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3125043 - OTR/DTR message fails due to error 'Product &1 of item &2 is unknown' or 'Location &1 (type: &2) does not exist'

Symptom

Users are testing a side-by-side integration scenario between SAP ERP, SAP S/4HANA, and the SAP TM component embedded in an SAP S/4HANA system.

As a prerequisite, master data is replicated from the source system (such as an ECC system or an SAP S/4HANA system) to the target S/4HANA TM system.

When receiving the transactional data like OTR/DTR, the message IntracompanyTransportationRequestRequest_In fails due to the error 'Product &1 of item &2 is unknown' (/SCMTMS/TRQ 139) or 'Location &1 (type: &2) does not exist' (/SCMTMS/MSG 012) 

However, users can find the corresponding master data via tcode MM03 (material), BP (Business Partner), and /SCMTMS/LOC3 (Locations) in the S/4HANA TM system. Why does this error occur?


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Environment

SAP Transportation Management embedded in SAP S/4HANA 1709 and subsequent releases (side-by-side deployment)

Product

SAP S/4HANA all versions

Keywords

DRF, TM-ERP integration, "Product &1 of item &2 is unknown", /SCMTMS/TRQ139, /SCMTMS/CL_TRQ_ICPY_TRQ_REQSRV~MAP_ITEM, product ID, sales order, purchase order, delivery, XML, different GUID, 139(/SCMTMS/TRQ), /SCMTMS/MSG012, 012(/SCMTMS/MSG)  , KBA , TM-INT-LI-CS , Logistics Integration - Cross-System , CA-MDG-KM , Key Mapping , LO-MD-MM , Material Master , CA-MDG-DRF , Data Replication Framework , Problem

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