SAP Knowledge Base Article - Public

3125063 - How to enable Rehire User Welcome Message - Onboarding

Symptom

  • Email containing user credentials for rehire are not being sent.
  • How to enable (ONB) Rehire User Welcome Message Template

Environment

SAP SuccessFactors Onboarding

Cause

Rehire Welcome Message was not Activated under Email Services.

Resolution

  1. Go to Email Services
  2. Active Templates
  3. Click Manage Templates
  4. Click + Sign then Reuse Templates
  5. Load all the other templates then look for (ONB) Rehire User Welcome Message Template
  6. Then click Add to Active List

Keywords

Rehire Welcome Message, Rehire Credentials Email, Rehire Issue, Rehire Password, Email not Sent, OBX, Onboarding, ONB 2.0 , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , How To

Product

SAP SuccessFactors Onboarding all versions