SAP Knowledge Base Article - Preview

3125108 - Not able to access SAP Commerce Cloud endpoints even though IP filter has been set

Symptom

  • Not able to access SAP Commerce Cloud endpoints, for example backoffice
  • Local IP has been added to IP filter, and the IP filter has been added to white list of the endpoints
  • Response code is 403, see below screenshot as an example:


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

403, forbidden, access denied, IP filter , KBA , CEC-HCS-CCAZ-OPS , OPS component for General environment management , Problem

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