User is unable to register a class and see the short message 'Registration is not available'.
Clicking the information icon, it shows the message “This class requires additional work from your administrator to enable registration. ”
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP SuccessFactors Learning
Reproducing the Issue
- Login system > Go to Learning > Search an Item in Library
- Click 'See all classes' > Click 'Register Now'
- See the warning message
The purchasing option for the class is set to 'Distribute Charges to Specified Account Code' but the Chargeback Cost Center was not configured. The cost cannot be recorded to any account code and hence the registration is not available.
Add a Cost Center in Class entity > Purchasing > Add a Cost Center to the Class.
Or, if the Class is inheriting the Item Chargeback Settings, please set the Cost Center in Item entity > Purchasing > Add a Cost Centre to the Item.
KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Problem