SAP Knowledge Base Article - Preview

3125281 - "Our records indicate that your user does not belong to any global account" on BTP cockpit after configuring Platform Identity Provider of NEO subaccount

Symptom

Finished configuration per document Platform Identity Provider for one NEO subaccount. After logging into BTP cockpit with IAS user/password, don't see any global account nor subaccount, and get message "Our records indicate that your user does not belong to any global account" like following image, even if confirmed the IAS user has been added as member of NEO subaccount.



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Environment

SAP Business Technology Platform - NEO environment

Product

BTP 1.00

Keywords

feature set a,  , KBA , BC-NEO-CPT , SAP BTP Cockpit [Feature Set A] , BC-NEO-SEC-IAM , Authentication, Authorization(Cloud Platform Neo) , BC-NEO-CIS , Commercial Infrastructure , BC-NEO-CPT-ACC , Account and Entitlement Management , Problem

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