Symptom
User is seeing "Unknown Activity" in Recruiting mobile application.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
1. Open a job requisition in the Recruiting mobile application
2. Scroll the screen to the end and "Unknown Activity" is showing
Cause
The Recruiting mobile application is displaying Hiring Manager in activity section, so if Hiring Manager is not present (not defined or not used in job requisition) then it is expected to show “Unknown” in Activity section. This will always happen for job requisitions without Hiring Manager field.
Resolution
Product Management team is working on the fallback option in which the mobile application will display the Originator if Hiring Manager is not available in the job requisition.
However, there is no confirmed date yet for this fix.
Workaround: Please add a Hiring Manager in affected job requisitions and then user info will be shown in Activity section.
Keywords
Unknown Activity, Recruiting mobile application, Internal reference: INC0818092 , KBA , LOD-SF-RCM-MOB , Mobile Interface, Mobile Apply , Problem