Symptom
Creating Talent Pool produces error "Error while saving Talent Pool. Please try again."
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
1. Go to Recruiting
2. Go to Candidate tab
3. Under Talent Pools, create a Talent Pool
4. Error pops out "Error while saving Talent Pool. Please try again."
Cause
The external code of FOWLocation is inactive due to no Corporate Data Model uploaded in customer's Provisioning. Thus, the necessary Location object is not configured.
Error log:
Failed to get FieldDefinition - FOWLocation.externalCode
Resolution
Issue will be resolved once Location object has been configured in Corporate Data Model.
To assist you with the configuration of the Corporate Data Model and the location object needed on that Corporate Data Model, please engage your implementation’s partner to set up the Corporate Data Model.
See Also
Platform implementation guide: Corporate Data Model
Employee Central implementation guide: Setting Up the Corporate Data Model
Keywords
Error while saving Talent Pool. Please try again, Error Talent Pool, Create Talent Pool , KBA , LOD-SF-RCM-CRM , Candidate Relationship Management , Problem