SAP Knowledge Base Article - Public

3125653 - Cannot add sales offices or assign sales offices to sales organizations

Symptom

Cannot find the "Create" button in the "Sales Offices" configuration step (ID: 100221). At the same time, cannot find configurations available to assign sales offices to sales organizations. 

Environment

SAP S/4HANA CLOUD

Resolution

Instead of using the configuration step "Sales Offices" (ID: 100221) to configure sales offices, please go to the configuration step "Organizational Structure" (ID: 100066).

(1) To add new sales offices, please firstly click "Sales Office" at the left hand of the screen. Then click the "Add" button at the right side.

(2) To assign sales offices to sales organizations, please firstly click into one of the sales offices. Then click the "Add Relationships" button at the top right side of "Sales Area", under the "Relationships" tab.

Keywords

Configuration Step, Sales Offices, 100221, Organizational Structure, 100066, Add, Assign, Sales Organizations, Add Relationships, Sales Area , KBA , SD-SLS-ES , Enterprise Services , Problem

Product

SAP S/4HANA Cloud 2111