SAP Knowledge Base Article - Public

3125760 - Error when Cancelling Offboarding - Onboarding


  • Error cancelling offboarding
  • [COE0018]???Couldnt save ONB2KnowledgeTransferPlan after setting to complete.???


  • SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Open candidate in offboarding dashboard
  2. Click action
  3. Select Cancel Offboarding
  4. Enter reason and confirm
  5. Error presented


Incorrect Target population defined


  1. Identify the role granting the cancel offboarding permission
  2. Ensure this role also grants permission to ONB2KnowledgeTransferPlan
  3. Check the target population of this role
  4. It should grant target population of employees NOT external onboarding user
  5. As offboarding users are employees 


ONB2KnowledgeTransferPlan, offboarding cancel, target population, offboarding error, cancel , KBA , LOD-SF-OBX-OFP , Offboarding 2.0 , Problem


SAP SuccessFactors Onboarding 2105 ; SAP SuccessFactors Onboarding 2111