SAP Knowledge Base Article - Public

3125887 - [Onboarding] ConvertExternalUserOnStartDateJob changes username to userID

Symptom

By running the job ConvertExternalUserOnStartDateJob the username of the SF user is updated to contain the value of the userID.

Environment

SAP SuccessFactors Onboarding

Cause

Currently as per the system behavior if the username is not visible during Manage Pending Hires then post conversion we update userID as username. This is expected system behavior.

Resolution

Enable the Username field from Manage Business Configuration for it to be visible in Manage Pending Hires step. Post this the username will not be updated to userID when ConvertExternalUserOnStartDateJob runs.

Keywords

ConvertExternalUserOnStartDateJob, username, userID, Manage Pending Hires , KBA , LOD-SF-OBX-JOB , Conversion External User to Internal User , Bug Filed

Product

SAP SuccessFactors Onboarding 2111