Symptom
Even after submitting farewell message and announce termination task the tasks are not getting completed and start button for the tasks shows again.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Navigate to Offboarding dashboard
- For any candidate with farewell message and announce termination, open candidate details page
- Complete task
- On submitting successfully it navigates to candidate details page again BUT task is NOT COMPLETED, also start button is till displayed.
- We are able to add as many farewell message as we want
Cause
The termination date of the offboarded employee is in past.
Resolution
Currently this is expected system behavior where for an employee with termination date in past the farewell message and announce termination tasks cannot be completed.
Keywords
Offboarding, farewell message, announce termination , KBA , LOD-SF-OBX-OFT , OFB Tasks , Bug Filed
Product
SAP SuccessFactors Onboarding 2011