Symptom
This SAP Note provides active support for the optimal processing of case notifications through the correct advance qualification of case s. This is done by differentiating between software case s and consulting inquiries (service requests).
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Keywords
consulting inquiries, service request, launchpad, custom development, Profitability and Performance Management, development request, how to questions, third party, partner solution , KBA , LOD-PER , Profitability and Performance Management , How To
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