SAP Knowledge Base Article - Preview

3126102 - Running SAP Contact Center Visitor Chat in DMZ with reverse proxy

Symptom

  • Business requires SAP recommendations on the implementation of a reverse proxy to handle their Visitor chat implementation
  • There is also a requirement to run the Visitor Chat on DMZ


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Environment

  • SAP Contact Center 7.0.16.100
  • SAP Contact Center 7.0.17

Product

SAP S/4HANA 1709

Keywords

Reverse proxy, tunnel, firewal, Demilitarize Zone  , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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