SAP Knowledge Base Article - Public

3126105 - App “Manage Billing Document Requests” does not create BDRs with spreadsheet upload

Symptom

You cannot create a Billing Document Request with a large size in "Manage Billing Document Requests" app. 

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Go to Manage Billing Documents app
  2. Click on "create button" 
  3. click on "upload from excel" and upload the document 
  4. then click on "create" button 
  5. Application takes 10 minutes to download and no Billing Document was created 

Cause

A timeout happens because of the Excel document size.

Resolution

There are two ways to avoid this issue in S/4 HANA Cloud system: 

  1. Using smaller Excel files so that it doesn’t run into a timeout
  2. Using the Billing API

**If your plan is to use Billing Document Requests to upload external documents to SAP system, then the API is highly recommended. 

See Also

API Reference | Billing Document Request - Create | SAP API Business Hub

Keywords

KBA , SD-BIL-IV-IF , External Billing , Problem

Product

SAP S/4HANA Cloud all versions