Symptom
You cannot create a Billing Document Request with a large size in "Manage Billing Document Requests" app.
Environment
SAP S/4HANA Cloud
Reproducing the Issue
- Go to Manage Billing Documents app
- Click on "create button"
- click on "upload from excel" and upload the document
- then click on "create" button
- Application takes 10 minutes to download and no Billing Document was created
Cause
A timeout happens because of the Excel document size.
Resolution
There are two ways to avoid this issue in S/4 HANA Cloud system:
- Using smaller Excel files so that it doesn’t run into a timeout
- Using the Billing API
**If your plan is to use Billing Document Requests to upload external documents to SAP system, then the API is highly recommended.
See Also
Keywords
KBA , SD-BIL-IV-IF , External Billing , SD-BIL-IV-IF-2CL , External Billing (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions