SAP Knowledge Base Article - Public

3126381 - To-Do Tasks Not showing on the Latest Home Page but showing on the To-Do Ribbon

Symptom

Number of To-Dos shown as cards are not same as number of To-Dos shown on the ribbon.

Environment

SAP SuccessFactors HXM Suite

Resolution

There are 2 possible causes for this issue:

  1. The To-Do task was not migrated to latest home page from old home page due to it not matching the criteria for migration.
  2. To-Do cards can also expire based on system defined logic.

The following KB Article details the migration and expiration criteria across To-Do types in the Latest Home Page: 3212216 - Initial Load and Display/Expiry Logic for To-Do Cards in the Latest Home Page - SAP SuccessFactors.

See Also

Keywords

 to-do tasks, to-do, to do, latest home page, tasks, ribbon, to-do count, missing, missed, expiration, expire, expiration, days, day, X days, criteria, card, for you today, engagement , KBA , LOD-SF-PLT-TOD , To-Do List Issues , LOD-SF-PLT-LHOM , Latest Home Page , Problem

Product

SAP SuccessFactors HXM Suite all versions