When selecting Edit Candidate Profile Template in provisioning the page loads the outline but the template is missing/page loads blank.
Note: Another symptom will be Manage Templates will not load and produce the error below:
SAP SuccessFactors Recruiting Management
Reproducing the Issue
Issue in Provisioning:
- Go to Provisioning
- Under Managing Recruiting
- Select Edit Candidate Profile Template
- Note the page loads blank
Issue in Manage Templates:
- Via Admin Center go to Manage Templates
- The manage templates page produces the error below:
Issue is caused by an invalid candidate profile template that was uploaded via Provisioning.
Please create an incident for LOD-SF-RCM-CAN to have engineering attempt to recover and rectify the template.
Note: If there is corruption of data on the template it may not be recoverable, always back up your XML Templates for Recruitment Management.
2365214 - The Manage Templates Tool - Recruiting Management
Provisioning, Template, Candidate , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem