- You are using the Widget based telephony integration with C4C
- The widget floating window opens up
- Business would like the window to be constant and not allow users to move it
SAP Cloud for Customer
Reproducing the Issue
- Connect to C4C
- Click the Telephony icon
- Floating widow opens with the UI of the CTI widget
- Connect to the Cloud for Customer tenant
- Go to "Administrator" -> "Service and Social" -> "Live Activity Configuration"
- Disable the "Move and Resize Notification"
- Save and Close
- Refresh the browser
Widget, floating window, fixed position, foreground , KBA , LOD-CRM-LA , Live Activity , How To
SAP Cloud for Customer core applications 2111 ; SAP Cloud for Customer core applications all versions