Symptom
The goods issue is completed for the outbound delivery, But user would like to edit the relevant sales order. The outbound delivery has to be reversed at EWM side.
Environment
SAP S/4HANA Cloud Public Edition
Resolution
Prerequisite
Ensure the billing document is reversed at the Legal Entity (LE) side before proceeding with the following steps. If you want to reverse billing document, please use the APP Cancel Billing Documents (APP VF11). Once Billing document is reversed, it is expected that GI can be reversed at EWM side.
Steps
- Reverse Goods Issue for the Relevant Outbound Delivery
- Navigate to the "Run Outbound Process" app and open the delivery detail page.
- Click the "Reverse Goods Issue" button. - Unpack the Stock (if applicable)
- If the stock is not packed into handling units (HUs), skip this step.
- If the stock is packed into HUs, click the "Packing" button to access the packing page, or navigate to the "Pack Outbound Deliveries" app to unpack the HUs.
- Return to the "Run Outbound Process" app. - Cancel Picking WT
- Switch to the "Item" section and go to the "Picked" tab.
- Select the items, then click "Release Unpacked Stock". - Adjust the Delivery Quantity
- Note that the delivery cannot be deleted within the "Run Outbound Process" or "Manage Outbound Delivery Orders" apps. Deleting a delivery item means zeroing that item in the delivery to reopen the sales order.
- Switch to the "Missing Tasks" section and select the items.
- Click "Adjust Delivery Quantities". - Post Goods Issue Again
- Click the "Goods Issue" button.
- Verify the delivery status in the "Display Outbound Delivery" app.
Keywords
Outbound delivery, reverse Goods Issue, cancel pick, unpack, adjust delivery quantites, cloud extended warehouse management, cloud wm, cloud warehouse management, warehouse management, SAP S/4HANA Cloud Public Edition, s4hana, s4hana cloud ewm. , KBA , SCM-EWM-DLP-2CL , Delivery Processing (Public Cloud) , How To