3126573 - How to reverse outbound deliveries at EWM S/4HANA Cloud Public Edition system?

The goods issue is completed for the outbound delivery, But user would like to edit the relevant sales order. The outbound delivery has to be reversed at EWM side.

SAP S/4HANA Cloud Public Edition 

Prerequisite
Ensure the billing document is reversed at the Legal Entity (LE) side before proceeding with the following steps. If you want to reverse billing document, please use the APP Cancel Billing Documents  (APP VF11). Once Billing document is reversed, it is expected that GI can be reversed at EWM side. 

Steps

1. Reverse Goods Issue for the Relevant Outbound Delivery Order
   • Navigate to app “Manage Outbound Delivery Orders”
   • Choose the outbound delivery order and click the “Reverse Goods Issue” button
2. Release the Picked Stock
   • Go to the item view of the ODO and click the “Related Apps à Work Center Packing for Outbound Delivery” button
   • Choose the stock or the HU and click the “Release Stock” button (cannot support multiple selection)
3. Adjust the Delivery Quantity
   • Note that the delivery cannot be deleted within the 'Manage Outbound Delivery Orders' app. Deleting a delivery item means zeroing that item in the delivery to reopen the sales order
   • Navigate back to the item view of the ODO and select the item(s)
   • Click “Adjust Delivery Item Quantity” and the item quantity shall be adjusted to 0
4. Post Goods Issue Again
   • Click the "Goods Issue" button
   • Verify the delivery status in the "Display Outbound Delivery" app
5. Move Stock Back from Staging Area
   • Remember to move back the stock which is previously picked to the staging area
   • Depending on whether the stock is packed or not, you can use app “Create Product Warehouse Tasks” or “Create HU Warehouse Tasks” or “Warehouse Monitor” to trigger the ad-hoc task creation

Outbound delivery, reverse Goods Issue, cancel pick, unpack, adjust delivery quantites, cloud extended warehouse management, cloud wm, cloud warehouse management, warehouse management, SAP S/4HANA Cloud Public Edition, s4hana, s4hana cloud ewm. , KBA , SCM-EWM-DLP-2CL , Delivery Processing (Public Cloud) , How To