SAP Knowledge Base Article - Public

3126831 - Error "The specified Related User is already associated with another instructor" - LMS Learning


When trying to add a new Instructor, the following error shows up:

"The specified Related User is already associated with another instructor."


SAP SuccessFactors Learning

Reproducing the Issue

  1. Login to Learning as an admin.
  2. Go to People --> Instructors.
  3. Click "Add New".
  4. Getting error when clicking "Add" button.


This error occurs because the related user is already existed in the system.


  1. Go to People --> Instructors.
  2. Add Search criteria 'Status':

  3. Now, search Instructors with 'Not Active' status.
  4. If you want, the related user to be a instructor with the same id, then you might need to Activate the in active instructor.


LMS, system, throws, error, bug, multiple, same, relationship, Trainer, Trainer ID, default Instructor , KBA , LOD-SF-LMS-INS , Instructors and My Classes , Problem


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