Symptom
When trying to add a new Instructor, the following error shows up:
"The specified Related User is already associated with another instructor."
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Login to Learning as an admin.
- Go to People --> Instructors.
- Click "Add New".
- Getting error when clicking "Add" button.
Cause
This error occurs because the related user is already existed in the system.
Resolution
- Go to People --> Instructors.
- Add Search criteria 'Status':
- Now, search Instructors with 'Not Active' status.
- If you want, the related user to be a instructor with the same id, then you might need to Activate the in active instructor.
Keywords
LMS, system, throws, error, bug, multiple, same, relationship, Trainer, Trainer ID, default Instructor , KBA , LOD-SF-LMS-INS , Instructors and My Classes , Problem
Product
SAP SuccessFactors Learning all versions