Symptom
When trying to upload both certificate and intermediate I receive an error informing that there's a problem with the SSL intermediate certificate.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Marketing (RMK)
Reproducing the Issue
- From Admin Center navigate to Manage Career Site Builder;
- Tools > SSL Certificates;
- Try to upload the SSL certificate and intermediate files;
- You will receive an error informing that there's a problem with your intermediate certificate.
Cause
The file that was supposed to have the intermediate certificate either don't have the correct one or has more certificates inside of it.
Resolution
Intermediate certificates are public and available in the site of the Certificate Authority to be downloaded. Make sure to access the site and search for the intermediate certificate file in PEM, CRT or CER format.
Do not try to upload a bundle certificate file since it contains many certificates inside of it and the system will not accept.
Keywords
Intermediate Certificate, Error, SSL Certificates, CSB, Recruiting Marketing, RMK , KBA , LOD-SF-RMK-CSB , Career Site Builder , LOD-SF-RMK-CER , Certificate Renewal, IP Address, Domain , Problem
Product
Attachments
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