3127331 - Scheduled Workflow Rules Shows Empty Error Logs

When an Scheduled Workflow Rule fails, the Error Log is empty, showing no clear root cause.

SAP Cloud for Customer

This is current the system behavior. Scheduled Workflow Rules use a diffent way of work, if compared to standard Workflow Rules, this involves technical details, like Background Jobs IDs, which might cause confusion to end users.

Due to the complexity involved, these specific logs are not available in the frontend UI.

If the feature/functionality is needed as a matter of urgency, please refer to KBA 3475641 - Functionality Currently not Available.

KBA , LOD-CRM-IND-UTL , Utilities , How To