3127352 - How to remove stale entries from TO-DO Tile - Onboarding

There are stale entries in To-do Tile in Home Page.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

SAP SuccessFactors Onboarding

1. Navigate to the home page.
2. Open the To Do's section.
3. Notice the manager can see New Hire Data Review under the to do list but with no onboardees assigned due to ONB cancellation.

Please raise ticket with SAP, to execute the script to remove the stale entries. You can provide the affected candidate's Person ID's who are able to view the To-do tile to remove from the dashboard.

Go to Data Inspector -> choose Table_EMP_EMPLOYMENT_INFO -> User sys ID -> Show Data -> Navigate to Person ID (Include all affected candidates Person ID's)

Stale , ONB , To-do Tile , To-do count , not loading , not accessing , KBA , LOD-SF-OBX-HP , Home Page for Onboarding 2.0/ Tiles , How To