SAP Knowledge Base Article - Public

3127352 - [Onboarding] How to remove stale entries from TO-DO Tile in Onboarding

Symptom

There is stale entries in To-do Tile in Home Page.

Environment

SAP SUCCESSFACTORS ONBOARDING

Reproducing the Issue

Notice the manager can see New Hire Data Review under the to do list but with no onboardees assigned due to ONB cancellation.

Delete stale entries in To-do Tile.

Resolution

  • Please raise ticket with SAP.
  • We need to execute the script to remove the stale entries.
  • You can provide the affected candidate's Person ID's who can able to view the To-do tile to remove from the dashboard.

Go to Data Inspector -> choose Table_EMP_EMPLOYMENT_INFO -> User sys ID -> Show Data -> Navigate to Person ID (Include all affected candidates Person ID's)

Support Engineers : Please refer internal Memo.

Keywords

How to remove stale entries from TO-DO Tile in Onboarding, ONB, To-do Tile, To-do count. , KBA , LOD-SF-OBX-HP , Home Page for Onboarding 2.0/ Tiles , How To

Product

SAP SuccessFactors Onboarding 2111