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3127559 - Blank page when trying to access FlexibleSearch

Symptom

You are using patches 1905.342005.18, 2011.13, 2105.3, or some later patch, of SAP Commerce.
When you access HAC with a browser language other than English and try to use FlexibleSearch, the page is not loaded correctly.

In Kibana logs, an error similar to the one below is verified:

[javax.servlet.ServletException: javax.servlet.jsp.JspTagException: No message found under code 'console.flexsearch.forms.labels.dataSource' for locale 'de'.] with root cause","contextMap":{"sourceClassName":"org.apache.catalina.core.StandardWrapperValve","sourceMethodName":"invoke"},"thrown":{"localizedMessage":"No message found under code 'console.flexsearch.forms.labels.dataSource' for locale 'de'.","message":"No message found under code 'console.flexsearch.forms.labels.dataSource' for locale 'de'."

In Dynatrace, for request */console/flexsearch, the purepath is similar to:

Exception:
org.apache.jasper.JasperException
Message:
javax.servlet.ServletException: javax.servlet.jsp.JspTagException: No message found under code 'console.flexsearch.forms.labels.dataSource' for locale 'de'.
Stacktrace:
org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:618)
...
org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
java.lang.Thread.run(Thread.java:829)

Caused by exception:
javax.servlet.ServletException
Message:
javax.servlet.jsp.JspTagException: No message found under code 'console.flexsearch.forms.labels.dataSource' for locale 'de '.
Stacktrace:
org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:907)
...
org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
java.lang.Thread.run(Thread.java:829)

Caused by exception:
javax.servlet.jsp.JspTagException
Message:
No message found under code 'console.flexsearch.forms.labels.dataSource' for locale 'de '.
Stacktrace:
org.springframework.web.servlet.tags.MessageTag.doEndTag(MessageTag.java:294)
...
org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
java.lang.Thread.run(Thread.java:829)
org.springframework.context.NoSuchMessageException


Read more...

Environment

SAP Commerce Cloud in the Public Cloud

Product

SAP Commerce Cloud 1905 ; SAP Commerce Cloud 2005 ; SAP Commerce Cloud 2011 ; SAP Commerce Cloud 2105

Keywords

KBA , CEC-COM-ADM-HAC , Hybris Admin , Known Error

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