Symptom
Contract Start Date and Contract End Date have no values in a Credit Memo or a Correction Invoice which is based on an Invoice for which the dates were filled.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Customer Invoicing Work Centre.
- Go to the Invoice Documents View.
- Select and Invoice and click on the Follow-Up button and choose Credit Memo.
In the new Credit Memo, the Contract Start Date and Contract End Date in the Items tab under the Details section is blank.
Cause
The Functionally the start date and end date are not needed for a credit memo, cancellation invoices.
A manual credit memo or correction invoice are considered individual documents. Hence, the system only copies Contract Start Date and Contract End Date in the Items tab under the Details section onto the cancellation invoice alone.
Resolution
This is the expected system behavior.
See Also
Keywords