SAP Knowledge Base Article - Public

3127828 - Contract Start Date and Contract End Date are Empty in Credit Memo or Correction Invoice

Symptom

Contract Start Date and Contract End Date have no values in a Credit Memo or a Correction Invoice which is based on an Invoice for which the dates were filled.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Customer Invoicing Work Centre.
  2. Go to the Invoice Documents View.
  3. Select and Invoice and click on the Follow-Up button and choose Credit Memo.

In the new Credit Memo, the Contract Start Date and Contract End Date in the Items tab under the Details section is blank.

Cause

The Functionally the start date and end date are not needed for a credit memo, cancellation invoices.

A manual credit memo or correction invoice are considered individual documents. Hence, the system only copies Contract Start Date and Contract End Date in the Items tab under the Details section onto the cancellation invoice alone.

Resolution

This is the expected system behavior.

See Also

3101559 - Start Date and End Date Not Being Filled For Credit Memo

Keywords

Credit Memo; Correction Invoice; Start Date; End Date; Contract Date
, KBA , AP-CI-CI , Customer Invoice , Problem

Product

SAP BUSINESS BYDESIGN 2111