SAP Knowledge Base Article - Public

3127865 - Data Workbench Objects Not Loading For Specific User

Symptom

When you are accessing Data Workbench with an specific user, the objects data are not being loaded. You only see a message "no data" on the screen.

DWB_username.png

 Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Cloud For Customer

Reproducing the Issue

  1. Log in with the user.
  2. Go to Data Workbench Work Center.
  3. Open Import view.
  4. Select Complete Business Object. 

Cause

The application can't load the data if the user has a special character on its user name. e.g. Ñ, Ö, etc.

Resolution

The user must remove the special character from its username for it to work.

Keywords

Data Workbench; Object; Complete Business Object; Operation; Standard Object; , KBA , LOD-CRM-INT-DWB , Data Workbench , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions