SAP Knowledge Base Article - Public

3127939 - H2 2021 - To-Do cards not getting translated when change locale

Symptom

To-Do Cards on the Latest Home Page are not getting translated to reflect users locale which causes inconsistency in the languages displaying.

Environment

SAP SuccessFactors HXM Suite 

Cause

Product Management are aware of the issue and are targeting a fix in future release. 

Resolution

When to-dos are first created on the latest home page, they will be in user's current language/locale.

There is two scenarios when the card language could be translated to the wrong language:

  1. When the user locale is changed by the end-user: The cards will be translated, though there will be a delay for cards to be translated into the latest locale.
    • It is expected that cards can take 24 hours to be updated, new cards should be generated on correct locale.
  2. There is no translation handling of any proxy case scenarios currently. When user A (with locale X) is proxying as user B (with locale Y), all cards on Latest homepage will not be translated into user A's X locale. User A will see cards in locale Y.
    • This is planned to be fixed by 2211 release.

Keywords

To-Do Cards, To-do Tasks , Latest Home Page , language , translations , mixed languages , H2 2021 . H1 2022 , EAS-33785 , KBA , LOD-SF-PLT-TOD , To-Do List Issues , LOD-SF-PLT-LHOM , Latest Home Page , Bug Filed

Product

SAP SuccessFactors HXM Suite 2111