SAP Knowledge Base Article - Public

3128508 - Signed document is deleted when two events are published from eSignature for the same document

Symptom

  • When two events are published from eSignature for the same document, the system attempts to sign the already signed document
  • This causes the signed document to be deleted

Environment

  • SAP SuccessFactors Onboarding
  • Document Flow

Resolution

  • Product Engineering has corrected this issue for the 1H 2022 (b2205) release in OBX-18465
  • There is no workaround available for this issue

Keywords

OBX-18465, KI2111, document delete, deletion, 2 events, two, signed, eSig, e-Signature, eSignature, sign, signature, ONB, OBD , KBA , LOD-SF-OBX-DM , Document Management , Known Error

Product

SAP SuccessFactors Onboarding all versions