SAP Knowledge Base Article - Preview

3128526 - Activity Planner Routing Rule Tasks Generated Before The Ticket Save.

Symptom

The Activity Planner is running during the Ticket creation, even before you press the Save button.


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Environment

 SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

 Activities; Technician; Change; UI; , KBA , LOD-CRM-SRP , Service Request Processing , How To

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