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3128528 - Fiori application filter only shows one option (Saved Variant Corruption) - How to reset to back to default - Monitor External Procurement (Cloud)

Symptom

  • The Fiori application appears to work for most people except a few users
  • For the purpose of this Knowledge Base, the main reported case was under Fiori Application Monitor External Procurement, please adjust accordingly depending on your Fiori application (See Note 2 below)
  • For the affected user for their profile, whenever they use a Fiori app (Ex: Application X - Example for Application X could be: Monitor External Procurement) and they click the filter button, it only shows one option
    •  Example: Application X and you click the filter button it only shows:
         |____Option 1 (for filter)
    • While other users when they click on Application X and you click the filter button it shows all other filter options
         |____Option 1 (for filter)
         |____Option 2
         |____Option 3
         |____Option N (Where N is the end of the options)
  • Actual results: When the affected users select the Filter then only are provided with one option to search for

    ~~~See picture~~~~
    filteroption_corrupted.png


  • Expected Results: Filter options to be available for all users:

    Note: To properly run the application more filter options should be provided so that the user can use and filter accordingly

    ~~~See picture~~~
    filteroption_corrupted2.png

    Note 1: The example Fiori application above is called: "Monitor External Procurement" and External Procurement is supported under Application Support component = PP-FIO-MRP

    Note 2: If your Fiori application X is outside of External Procurement, please utilize the Fiori apps library to determine which Application Support Component may need to do the manual reset as presented below

  • The SAP Basis or admin cannot reproduce
  • The SAP User who have the issue has the same roles as the other users who have no issues
  • How do you reset a user to default back to the appropriate settings?
    • What are the different options available?


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Environment

 S/4HANA 2108 or others

Product

SAP S/4HANA Cloud 2108

Keywords

"Reset Store Variant for Fiori application","How to manual reset corrupted variant","Cloud Variant Reset","Monitor External Procurement Reset of variant","Fiori application User Profile reset","User Profile saved is corrupted","SAP Fiori Launchpad User Profile and Variant","Fiori User Profile Reset","SAP Fiori saved variant corruption","SAP Variant corrupted" , KBA , PP-FIO-MRP , Fiori UI for Material Requirements Planning , CA-FLP-ABA , SAP Fiori Launchpad ABAP Services , PP-FIO-MRP-2CL , Fiori UI for Material Requirements Planning (Public Cloud) , CA-UI5-FL-LRP , Layered Repository , Problem

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