SAP Knowledge Base Article - Public

3128661 - Hire Onb 1.0 user from Manage Pending hire with Accept match- Basic Data screen pops up again

Symptom

Hire ONB 1.0 user from Manage Pending Hire with Accept Match, Hiring screen gets re-load with "Basic Data".

See KBA 2525281 - Accepting Match when duplicate check occurs during hiring is causing saved drafts to lose all saved data. 

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to Manage Pending Hire- Onb 1.0
  2. Select a user
  3. Enter basic details
  4. 'Accept Match' pops up with status "A user created in OnBoarding was found"
  5. Select 'Accept match'
  6. Hiring screen will be re-loaded with Basic data to be entered again

Cause

Pre-day 1 feature is enabled for OnBoarding

Resolution

This is expected system behavior.

See Also

2525281 - Accepting Match when duplicate check occurs during hiring is causing saved drafts to lose all saved data. 

Keywords

Pre-day 1, Onboarding, Manage pending hire, Accept match, 'A user created in OnBoarding was found', Basic Data , KBA , LOD-SF-EC-INT-ONB , Onboarding 1.0 to EC Integration , Problem

Product

SAP SuccessFactors Employee Central 2105