SAP Knowledge Base Article - Preview

3128811 - PREP_INPUT_CHECK/TOOLVERSXML_EXTRACT error on RHEL 7, when upgrading to S/4HANA 2020 or 2021


During upgrade to S/4HANA 2020 or 2021, the error is shown:

Severe error(s) occurred in phase PREP_INPUT_CHECK/TOOLVERSXML_EXTRACT!


./disp+work: /usr/lib64/ version `CXXABI_1.3.8' not found (required by ./disp+work)
./disp+work: /usr/lib64/ version `GLIBCXX_3.4.20' not found (required by ./disp+work)
./disp+work: /usr/lib64/ version `CXXABI_1.3.9' not found (required by ./disp+work)
./disp+work: /usr/lib64/ version `GLIBCXX_3.4.21' not found (required by ./disp+work)

The server is on Red Hat Enterprise Linux 7

The option "/S4H2020/allow/RHEL7SLES12 = ON" is used from note 3070403 to allow the upgrade on this OS version



Red Hat Enterprise Linux 7

SUM 2.0

S/4HANA 2020 or 2021


RHEL7, PREP_INPUT_CHECK/TOOLVERSXML_EXTRACT, compat-sap-c++, /usr/sap/lib, /S4H2020/allow/RHEL7SLES12, GLIBCXX_3.4.21 , KBA , BC-OP-LNX-RH , Red Hat Linux , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.