SAP Knowledge Base Article - Preview

3129097 - Processing status of the accelerated return order is still "Process Incomplete" although all the follow-up processes have been finished

Symptom

The accelerated return order is created. During material inspection, 0026 In-House Repair (Service) is chosen as the logistical follow-up activity. After all the processes have been processed (Return Delivery, Goods Receipt, Material Inspection, In-House Repair), the status of the return order is still in "Process Incomplete", instead of "Document Completed".


Read more...

Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

Manage Customer Returns, Accelerated Return, Material Inspection, 0026 In-House Repair (Service), Logistical Follow-up Activity, Return Delivery, Goods Receipt, Material Inspection, Processing Status, Process Incomplete, Document Completed, Determine Refund, Refund Details, Change Refund, Credit Memo, No Refund, Rejection Reason, Release Selected Items , KBA , SD-SLS-RE , Returns , SD-SLS-RE-2CL , Returns (Public Cloud) , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.