SAP Knowledge Base Article - Public

3129196 - My Team Quick action not allowing proxy to another user and brings you to a page > about:blank#blocked [ H2 2021 ]

Symptom

My Team Quick action not allowing proxy to another user and brings you to a page > about:blank#blocked

Environment

SAP SuccessFactors HXM Suite 

Reproducing the Issue

  1. Login to instance
  2. Click on My Team Quick Action
  3. Select User
  4. Click on Proxy Now will navigates to a page > about:blank#blocked

Cause

We are aware of this issue and are working on resolving it under WEF-19933

Resolution

Workarounds:

  1. Proxy by either using the Proxy Now link via the dropdown when clicking the profile picture on the global header 
    or
  2. Perform an action search of the user via the search bar at the top and open the user's quickcard to access the Proxy Now link.

Keywords

WEF-19933, My Team, Quick Action , H2 2021 , latest home page , about:blank#blocked, proxy now  , KBA , LOD-SF-PLT-LHOM , Latest Home Page , LOD-SF-PLT , Platform Foundational Capabilities , Known Error

Product

SAP SuccessFactors HXM Suite 2111