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3129310 - XS844 - security requirement not fulfilled


  • Emails/Faxes are failing with "XS844 - security requirement not fulfilled" in SOST
  • Long text of the XS844 error from SOST shows:

    No delivery to * as security conditions are not fulfilled - Message no. XS844

    Diagnosis: The message was processed correctly in the SAP system. However, a subsequent system registers that the message cannot currently be delivered to the receiver * due to security conditions. It is possible that they message could not be decrypted or verified, or a necessary authentication could not be executed.

    Information from external system (if available)

    5.7.1 failed

    (Authorization error occurred)

  • Screenshot of the error from SOST:

    "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



SAP Basis release independent


SAP ERP 6.0 ; SAP NetWeaver all versions ; SAP S/4HANA all versions


xs844, 5.7.1 failed, security conditions, not fulfilled, SOST, mail server , KBA , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , Problem

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