SAP Knowledge Base Article - Public

3129784 - Manage My Team Quick Action Not displaying on the Latest Home Page

Symptom

  • Manage My Team is selected from Manage Home Page > Quick Actions but is still not displaying for Managers who have direct reports on the Quick Actions Section of the Latest Home Page.
  • Blank My Team tile being displayed for Managers

Environment

SAP SuccessFactors HCM Suite

Cause

Issue is caused by lack of permissions.

Resolution

Manage My Team requires the Manager to have the following permissions:

  1. General User Permissions -> Company Info Access -> User Search
  2. User Permissions-> Employee Data -> Employee Profile ->Manager
  3. User Permissions-> Employee Data -> Employee Profile ->Matrix Manager

Additional Notes:

  • The manager must include themselves in the User Search Target Population, as well as ensure that their reportees are included in the Target Population for the above RBPs.
  • Where cards are not displayed in proxy mode refer to 3113104 - Latest Home Page - Proxy Permission Mapping
  • My team" quick action is visible to:
    • Managers with direct reports
    • Managers with direct and matrix reports
    • Users with only matrix reports

See Also

3113104 - Latest Home Page - Proxy Permission Mapping

2979181 -For you Today Engagement Cards & Quick Actions on The Latest Home Page

Keywords

My Team, Quick Actions , Managers , direct reports , H2 2021 , INC1301785 , KBA , LOD-SF-PLT-QA , Quick Actions , LOD-SF-PLT-LHOM , Latest Home Page , How To

Product

SAP SuccessFactors HXM Suite 2111