SAP Knowledge Base Article - Public

3129990 - Inbound Delivery Notification Can Not Be Opened And Can Not Be Found in Document Flow And under Inbound Delivery Notification View

Symptom

You notice that the font of the Inbound Delivery Notification(IDN) ID is dummy for some documents and the IDN cannot be opened.

Environment

SAP BUSINESS BYDESIGN

Reproducing the Issue

  1. Navigate to Inbound Logistics - Inbound Deliveries View
  2. Search Inbound Delivery ABC, you find the font of the corresponding IDN ID is dummy and the IDN cannot be opened.
  3. Edit Inbound Delivery ABC
  4. Go to Document Flow Tab, you find there is no IDN document in it.

Cause

The user receives the goods based on the purchase order, rather than on the Inbound delivery notification.

 In detail, the user clicks on Post Goods Receipt instead of New Supplier Delivery Notification after selecting the Purchase Order under Inbound Logistics - Purchase Orders View.

 Although the system requires the user to fill in the Delivery Notification ID while Creating Inbound Delivery and Goods Receipts, it is only for recording purposes and does not create a corresponding IDN document for it.

Resolution

It's an expected system behavior.

Keywords

Inbound Delivery Notification; ID; Dummy; Document Flow , KBA , AP-SDM , Supply and Demand Matching , Problem

Product

SAP BUSINESS BYDESIGN 2111