Symptom
It was noticed that the font of the Inbound Delivery Notification(IDN) ID is dummy for some documents and cannot be opened.
Moreover IDN cannot be found in document flow.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Inbound Logistics Work Center.
- Navigate to Inbound Deliveries View.
- Search for Inbound Delivery ABC (ABC means Inbound Delivery ID), notice that the font of the corresponding IDN ID is dummy and the IDN cannot be opened.
- Edit Inbound Delivery ABC.
- Go to Document Flow Tab, notice that there is not IDN document.
Cause
When Posts Goods Receipt directly based on Purchase Order, instead of creating Inbound Delivery Notification and Posting Goods Receipt based on it, the IDN document is not created.
If chooses Post Goods Receipt instead of New Supplier Delivery Notification after selecting the Purchase Order under Inbound Logistics - Purchase Orders View, IDN will not be created.
Although the system requires to fill in the Delivery Notification ID while creating Inbound Delivery and Goods Receipts, it is only for recording purposes and does not create a corresponding IDN document for it.
Resolution
It's an expected system behavior.
Keywords
Inbound Delivery Notification; ID; Dummy; Document Flow. , KBA , AP-SDM , Supply and Demand Matching , Problem