SAP Knowledge Base Article - Public

3130466 - [Onboarding] Error "This operation results in a duplicate Assignment ID, which is not allowed in the system"

Symptom

When the process get in the new hire data review step, and we fill all the data in this step, when submitting it we receive the error: 

"This operation results in a duplicate Assignment ID, which is not allowed in the system"

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  • Login into the system 
  • Go to onboarding dashboard, search for the candidate
  • Click on the button Start to Start the  New hire data review step

  • Fill in all the necessary data and keep clicking on continue. 
  • when you click on submit the error is thrown: "This operation results in a duplicate Assignment ID, which is not allowed in the system"

Cause

There is a HRIS Sync Mapping  between person-id-external and userId. This is causing the issue.

Resolution

  • Go to Manage Business configuration ->PersonInfo
  • Search for the person-id-external field and click on details
  • Under the HRIS sync mapping, Please remove the HRIS mapping between person-id-external and userId

Keywords

This operation results in a duplicate Assignment ID, New hire data review, Onboarding, Error.  , KBA , LOD-SF-OBX-COD , Onboardee Data Review , Problem

Product

SAP SuccessFactors Onboarding 2111