Symptom
- Candidates are having trailing spaces (blank spaces) on their names. Although the Candidate Name is correctly displayed in the UI, you will be able to notice the behavior when editing the fields or extracting the values via API.
- This can happen in Add Candidate tool (Recruiter), Employee Referral and Career Site (Candidate itself creating the account).
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Recruiting Management
Cause
The system is not handling the blank spaces when storing the names in the database, although it's being correctly displayed in the UI.
Resolution
This behavior has been identified by Software Engineering and the code will be enhanced to trim the blank spaces before saving it.
These changes are target to the H1 2022 release.
Keywords
blank, space, spaces, trailing, null, first, last, name, fields , KBA , LOD-SF-RCM , Recruiting Management , Problem
Product
SAP SuccessFactors Recruiting all versions