You are running integration between SAP Marketing and SAP Commerce. The integration of Abandoned Shopping Cart interactions results in unexpected design - some Abandoned Shop Cart interactions are being deleted or being converted from a Potentially Abandoned Shopping Cart into a Shopping Cart Abandoned interaction.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
- SAP Marketing Cloud Edition
- SAP Marketing OnPremise starting with release 1809
SHOP_CART_ABANDONED, POSSIBLY_ABANDONED, SHOP_CART_SAVED, SALES_ORDER
Shopping Cart Abandoned, Potentially Abandoned Shopping Cart, Saved Shopping Cart, Sales Order
Abgebrochener Warenkorb, Möglicherweise abgebrochener Warenkorb, Gesicherter Warenkorb, Kundenauftrag;
Panier abandonné, Panier potentiellement abandonné, Panier sauvegardé, Commande client , KBA , CEC-MKT-DM-IA , Interaction , CEC-MKT-INT-COM , SAP Marketing Integration with Commerce , How To
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