SAP Knowledge Base Article - Public

3130930 - I9 reverification is not asking issuing authority for List A


When the hiring manager is completing Section 2, the Issuing Authority field is not marked as mandatory, so this information is not prepopulated in the COVID process


SAP SuccessFactors Onboarding


  • To resolve this issue, when the hiring manager is completing the Physical Inspection screen in the COVID physical reverification process, they can manually select the Issuing Authority in Section 2
  • If you experience this issue, please report it to SAP support referencing ONB-27895 or this KBA


ONB-27895, covid, I9, reverification, Issuing Authority, I-9, re-verification, verification , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , Problem


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