Symptom
- Cannot open attachment from Simple IT Request app in Focused Build.
- Using browser Microsoft Edge, in Focused Build - Service Catalog, when clicking on attachment in Download folder the file remains like UNCONFIRMEDXXXXX.CRDOWNLOAD and it's not downloaded correctly.
- Using HTTP protocol instead of HTTPS, so attachment is not being opened in Chrome or Edge browsers
- Using HTTP results in blocks by the browser due to security restrictions
- How to open attachment from Simple IT Request app using HTTPS protocol?
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Environment
Focused Build and Focused Insights 2.0 for SAP Solution Manager
SAP Solution Manager 7.2
Product
Focused Build and Focused Insights 2.0 for SAP Solution Manager ; SAP Solution Manager 7.2
Keywords
Microsoft Edge, Google Chrome, UNCONFIRMED, CRDOWNLOAD, file, open, attachment, can't be downloaded securely, HTTP, HTTPS, protocol, not responding, empty, Simple IT Request, browser, CRMORDER , KBA , SV-SMG-OST-FB-SUP , ITSM Extensions , How To
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