SAP Knowledge Base Article - Public

3130956 - Refer a Friend to Job button missing for ICS - Recruiting Marketing

Symptom

When accessing a job posting using Internal Career Site powered by CSB, Refer a Friend button is missing.

Environment

  • SAP SuccessFactors Recruiting Marketing
  • SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. In the instance, go to Careers tab
  2. Authenticate the user
  3. Go to Search Jobs
  4. Access any job
  5. You will see there is no Refer a Friend button in the job page

Cause

A possible cause is that IAS is sending the incorrect user to RMK and BizX.

Resolution

Make sure the Subject Name Identifier is set as "Login Name" for all three applications, RCM-IAS, CSB-IAS and BIZX-IAS, under IAS.

Keywords

ics, ias, refer friend, missing, internal candidates , KBA , LOD-SF-RMK , Recruiting Marketing , Problem

Product

SAP SuccessFactors Recruiting all versions