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3131410 - setuphadr at sap_pre_setup_check timeout due to long execution of sp_helprotect - SAP ASE

Symptom

  • setuphadr appears to be hanging at sap_pre_setup_check when running in companion site
  • After waiting for long hours the timeout error reported:

    ValidateLocalDREnv   Failing Command Error Message comp_site- Adaptive Server Enterprise - Error checking 'SID_maint' for 'JZ006: Caught IOException: com.sybase.jdbc4.jdbc.SybConnectionDeadException: JZ0C0: Connection is already closed.' permission: {2}
  • In primary RMA log found it's actually hanging at running sp_helprotect:

    2021-12-04 11:48:02 [INFO ] [Thread-46:81][RMA] - [com.sybase.ua.plugins.dr.] - Executing 'use SID' on the ASE at prim_hostname:4901.
    2021-12-04 11:48:02 [INFO ] [Thread-46:81][RMA] - [com.sybase.ua.plugins.dr.] - Executing 'sp_helprotect' on the ASE at prim_hostname:4901.


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Environment

SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite

Product

SAP Adaptive Server Enterprise 16.0

Keywords

CR825720, setuphadr, hadr, sp_helprotect, sap_pre_setup_check, timeout, JZ006 , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Bug Filed

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