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3131410 - setuphadr hangs at phase sap_pre_setup_check due to long execution of sp_helprotect in ASE server - SAP SRS

Symptom

  • setuphadr appears to be hanging at sap_pre_setup_check
  • After waiting for long hours below timeout error might report:

    ValidateLocalDREnv   Failing Command Error Message comp_site- Adaptive Server Enterprise - Error checking 'SID_maint' for 'JZ006: Caught IOException: com.sybase.jdbc4.jdbc.SybConnectionDeadException: JZ0C0: Connection is already closed.' permission: {2}
  • It's actually hanging at running sp_helprotect in primary ASE server when checking the RMA log of primary:

    2021-12-04 11:48:02 [INFO ] [Thread-46:81][RMA] - [com.sybase.ua.plugins.dr.] - Executing 'use SID' on the ASE at prim_hostname:4901.
    2021-12-04 11:48:02 [INFO ] [Thread-46:81][RMA] - [com.sybase.ua.plugins.dr.] - Executing 'sp_helprotect' on the ASE at prim_hostname:4901.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 with High Availability Disaster Recovery (HADR) for Business Suite
  • SAP Replication Server (SRS) 16.0 certified for Business Suite

Product

SAP Adaptive Server Enterprise 16.0

Keywords

CR825720, CR#825720, 825720, setuphadr, hadr, sp_helprotect, sap_pre_setup_check, timeout, JZ006, participate in replication , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-REP , Sybase Replication Server (standalone) , Bug Filed

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